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Walden Community Services - A Deaf Specialty Community Service Agency (CSA)

Walden Community Services provides Intensive Care Coordination (ICC) and Family Support and Training (Family Partner’s) to children on Mass Health with a serious emotional or behavioral disorder. We work with families with a Deaf member (parent or child) who require linguistically and culturally sensitive services. All our providers are fluent in American Sign Language and familiar with Deaf Culture, language, and resources for the Deaf community.

INTENSIVE CARE COORDINATION (ICC) is delivered by a Community Service Agency (CSA) and provides care coordination through the Wraparound care planning process for youth under the age of 21 who have been diagnosed with a serious emotional disturbance (SED). A Care Coordinator works with the youth, family/caregiver(s), supports, providers, schools, state agencies, and others who play a key role in the youth’s life. The Care Coordinator works with those identified to facilitate the development of a care planning team for the youth, and together this team comes up with an Individual Care Plan to address the youth’s needs and support the goals identified by the youth and family/caregiver.

FAMILY SUPPORT AND TRAINING (FS&T) provides a structured, one-to-one, strength-based relationship between a Family Partner and a parent/caregiver of a youth under 21. The purpose of this service is for resolving or ameliorating the youth’s emotional and behavioral needs by improving the capacity of the parent/caregiver to parent the youth. FS&T aims to improve the youth’s functioning in the community or support the youth’s return to the community via work with the caregiver. Services may include education; assistance in navigating the child-serving systems (DCF, education, mental health, juvenile justice, etc.); fostering empowerment, including linkages to peer/parent support and self-help groups; assistance in identifying formal and community resources (e.g., after-school programs, food assistance, summer camps, etc.); and support, coaching, and training for the parent/caregiver.

THERAPEUTIC MENTORING SERVICES (TM) are provided to youth (under the age of 21) in any setting where the youth resides, such as the home (including foster homes and therapeutic foster homes), and in other community settings such as school, child care centers, or respite settings. TM offers structured, one-to-one, strength-based support services between a therapeutic mentor and a youth for the purpose of addressing daily living, social, and communication needs. TM services include supporting, coaching, and training the youth in age-appropriate behaviors, interpersonal communication, problem-solving and conflict resolution, and relating appropriately to other children and adolescents, as well as adults, in recreational and social activities. TM promotes a youth’s success in navigating various social contexts, learning new skills, and making functional progress in the community.

Refer an individual or family using our online referral form.

For questions, contact:
OFFICE:  508-875-9529
VIDEO PHONE:  774-406-3921
FAX:  508-532-6654 

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